Privacy policy
This Privacy Policy explains how RESTTR collects, uses, and shares personal information when you visit resttr.com, place an order, or contact us.
Information We Collect When You Browse
When you visit our store, we may collect information about your device and how you use the site. This may include your IP address, browser type, operating system, device type, pages or products viewed, and the page that referred you to our store.
We may collect this information through cookies, server logs, and similar technologies. Cookies can help keep your cart working and remember your preferences. Logs can help us diagnose errors and identify suspicious activity. Where enabled, tags and pixels can help us measure site activity and advertising performance.
Order and Contact Information
When you place or attempt to place an order, we may collect your name, email address, phone number, billing and shipping addresses, order details, and payment status. If you contact us, we also collect the information you provide so we can respond.
Payment providers process your payment details. The information RESTTR receives depends on the payment method and may include a transaction reference or confirmation that your payment was approved.
How We Use Personal Information
We use personal information to process payments, fulfill orders, send order and shipping updates, handle returns and refunds, and answer customer questions. We may also use it to detect fraud, maintain records, resolve disputes, and improve how the store works.
Where permitted, we may use contact information to send offers and use browsing or purchase information to measure marketing campaigns or make ads more relevant.
When We Share Personal Information
We may share information with Shopify, payment processors, shipping carriers, fulfillment partners, and providers that help us operate the store or respond to customers. We may also share information with analytics or advertising providers where those services are enabled.
We may disclose information when required by law, when responding to a valid legal request, or when necessary to investigate fraud or protect our customers and business. Information may also be transferred as part of a business sale or restructuring.
Shopify hosts our store and processes information to provide its services. You can read more about how Shopify handles consumer data in its Consumer Privacy Policy.
Targeted Advertising and Cookie Choices
Where advertising tools are enabled, we or our advertising partners may use cookies, pixels, or similar technologies to measure ads and show relevant advertising. This may involve information about activity on our store and other sites.
You can manage cookies through your browser and through any privacy controls available on our site. Depending on where you live, you may also have the right to opt out of targeted advertising or certain data sharing. To ask about your choices or submit a request, email support@resttr.com.
Email and SMS
We use the contact details you provide to send messages about your orders, shipping, returns, or support requests. If we send promotional emails, you can unsubscribe using the link in the message. If we offer promotional text messages and you sign up, you can opt out by following the instructions in the message.
You may still receive messages about an existing order or support request after opting out of promotions.
Browser Privacy Signals
Some browsers send a Do Not Track signal. The effect of this signal depends on the services used by the site. Where applicable law requires us to honor a recognized opt-out signal, such as Global Privacy Control, we will handle it as required.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, receive a copy of it, withdraw consent, or restrict or object to certain uses. You may also have the right to opt out of certain advertising or data sharing and to complain to your local privacy authority.
To submit a request, email support@resttr.com. We may ask for information to verify your identity before acting on the request. We may retain information when required or permitted by applicable law.
International Data Transfers
Our service providers may process information in countries other than the one where you live. Where applicable law requires safeguards for international transfers, we use the safeguards required for those transfers.
How Long We Keep Information
We keep personal information for as long as needed for the purposes described in this policy. That may include fulfilling orders, handling returns, resolving disputes, preventing fraud, and meeting tax, accounting, or legal obligations. How long we retain information depends on the type of information and why we need it.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, and misuse. Please keep your account credentials private. If you believe someone has accessed your account or order information without permission, contact us.
Children’s Privacy
Our store is intended for adults. If you believe a child has provided personal information through our site, contact us so we can review the situation and take appropriate action.
Links to Other Sites
Our store may link to third-party websites, such as carrier tracking or payment pages. Those sites handle personal information under their own privacy policies.
Changes to This Policy
We may update this policy when our services, tools, or data practices change. The current version will be available on this page.
Contact Us
For privacy questions or requests, contact RESTTR.
Email · support@resttr.com
Phone · +1 307-310-7781